3 Simple Keys to Successful Quoting in your Home Services Business




Do you own a service business or a home service franchise? Are you struggling to convert a high percentage of your quotes? Maybe you have no idea on how a professional actually quotes? We have the answers that will make work and make you income now.

If your business is home cleaning ,lawn and garden care, window cleaning ,carpet cleaning ,car detailing or pet grooming .These 3 simple keys will give you a professional advantage when quoting  to your client.

  Step 1 Present Your Quote in Person.

The service provider who makes the time to get in front of their client has a major head start on building a relationship and getting the long term business.
The Face to Face Communication makes all the difference
If you are in front of your client you have the opportunity to get the details of your quote exact to meet your clients needs. If they have concerns you have the opportunity to answer those concerns and offer other options.
Your client is given the opportunity to evaluate yourself. They will consider your appearance, communication skills and attitude. If the client feels comfortable with yourself that will go a long way to securing the business.
 
 

Step 2 Detailed Written Quote

Ask lots of questions about what the client wants done. Write everything down . The more detailed the better. 90 % of complaints will be when there is no writing quote. The majority of the time it will be a communication problem ,not the service provider doing a poor job.
Show true value, cleaners are not all the same. Prove that you pay attention to detail before you do the job. If the client has a pet hate, ask, then deliver the answer. It maybe the mirror in the ensuite' not being "shiny" enough, but "Shiny Mirror" in the quote and make sure your client gets a shiny mirror.
 

Step 3 Book the Job in.

 
A Busy Clients wants to know when you will turn up
Have you ever invested time with a service provider quoting but can't get them to commit to a booking? This is so simple it might sound silly. Book your client in while you are in front of them. Many service providers are scared to ask for the job, so don't get it.
 If the service is a one off show your client that your can supply a regular weekly or fortnightly service. Sell the benefits of your quote and give alterative options.
Offer a alternative close.
Mrs Smith I can do your job tomorrow at 9 or is Thursday at 1,Which time suits you best?
 
The James Family grow  the James Home Services from Robert James' single one man band home services business to a national brand with 400 franchisees servicing $20 million of clients annually. We believe your family business should work for your family. Follow our blogs for tricks of the trade that will fast track your business success.
 
 
 
 

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